Southern Oregon Orthopedics

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Testimonial - Wayne

Wayne's Broken Clavicle

Wayne's Broken Clavicle

Dear Dr. Denard,

I wanted to send you some feedback about my experience with you and your entire staff at Southern Oregon Orthopedics. It seems that these days so many people are quick to respond when things don't go well but not so quick to respond when they do.

When I recently fractured my Collarbone (clavicle) I was unsure about how it would affect my life going forward. As an active 52 year old I was concerned about the long term effects of my injury. After consulting with you I was glad to hear that I had some positive long term options. I appreciated your willingness to answer all of my detailed questions, even after hours. I also appreciated your flexibility accommodating my limited schedule.

As you know I decided to have you and your team surgically repair my clavicle. A few months later I feel great and I am once again enjoying the activities that I love. Being in the customer service business for many years I feel like I understand the importance of delivering a great customer experience. You and your team exceeded my expectations by delivering a high level of care along with a personal touch that was both comforting and refreshing.

I'm sure I speak for many others when I say that we are very glad you decided to make the Rogue Valley your home.

Thanks again for one of my best medical experiences.

- Wayne
Medford, Oregon